Terms and Conditions

We value and respect all of our users' privacies. Here's more information below:

Effective date:  10 Feb , 2023

At Earth Hero, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and share your information as described in this Privacy Policy.

Remember that your use of Earth Hero's Services is at all times subject to our Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.

If you have a disability, you may access this Privacy Policy in an alternative format by contacting Hello@EarthHero.io

What this Privacy Policy Covers

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.


Categories of Sources of Personal Data

We collect Personal Data about you from the following categories of sources:

⚈ You
           
o When you provide such information directly to us.
                   -- When you create an account or use our interactive tools and Services.
                   -- When you voluntarily provide information in free-form text boxes through the Services or through responses to surveys or questionnaires.
                   -- When you send us an email or otherwise contact us.
              -When you use the Services and such information is collected automatically.
                   -- Through Cookies (defined in the “Tracking Tools and Opt-Out” section below).
                  -- If you use a location-enabled browser, we may receive information about your location.
                 -- If you download and install certain applications and software we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you the relevant Services, such as information regarding when you are logged on and available to receive updates or alert notices.

⚈ Third Parties  
            o Vendors
     
             --We may use analytics providers to analyze how you interact and engage with the Services, or third parties may help us provide you with customer support.
            o Advertising Partners
                 
--We receive information about you from some of our vendors who assist us with marketing or promotional services related to how you interact with our websites, applications, products, Services, advertisements or communications.

Our Commercial or Business Purposes for Collecting Personal Data

Providing, Customizing, and Improving the Services
         
 o Creating and managing your account or other user profiles.
            o Processing orders or other transactions; billing.
            o Providing you with the products, services or information you request.
            o Meeting or fulfilling the reason you provided the information to us.
            o Providing support and assistance for the Services.
            o Improving the Services, including testing, research, internal analytics and product development.
            o Personalizing the Services, website content and communications based on your preferences.
            o Doing fraud protection, security and debugging.
            o Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws, such as the California Consumer Privacy Act (the “CCPA”).·      

Marketing the Services
         
  o Marketing and selling the Services.

Corresponding with You
         
 o Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Earth Hero or the Services.
            o Sending emails and other communications according to your preferences or that display content that we think will interest you.

Meeting Legal Requirements and Enforcing Legal Terms

            o Fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities.
            o Protecting the rights, property or safety of you, Earth Hero or another party.
            o Enforcing any agreements with you.
            o Responding to claims that any posting or other content violates third-party rights.
            o Resolving disputes.

We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated or incompatible purposes without providing you notice.


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